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AI call answering & dispatchNever lose a tow to voicemail again
An AI dispatcher that picks up when your crew can't — nights, weekends, while everyone's on a hook. It gets the vehicle, the location, and the destination, quotes the job, and hands your dispatcher a clean ticket.
A towing call that goes to voicemail is usually a call that goes to the next company on the list. The fix isn't a bigger answering service reading from a script — it's a line that actually understands towing: where the car is, where it's going, whether it rolls, and what the job costs.
At Athena Towing, the main line rings a human first. If nobody picks up, the AI takes the call, works the job out, quotes it, and puts it in front of the crew. Customers can also text for a quote. It's built around the way your shop already runs — your rates, your service area, your dispatch software — not a generic template.
Humans first, AI as the net
Ring your crew first; the AI only answers the calls nobody could get to.
Quotes from your real rates
Hook fees, mileage, and your pricing rules — computed, not guessed by the AI.
Straight to the right driver
The job reaches your crew's phones instead of sitting in an inbox.
Guardrails built in
Watchdogs catch dead air, stuck calls, and missed handoffs before a customer does.
What's included
- Inbound call answering when your crew is busy or off the clock
- Vehicle, pickup, and drop-off captured on every call
- Quotes from your own rate rules, with mileage calculated
- Text-message quoting for customers who'd rather not call
- Handoff to your dispatcher or straight to a driver's phone
- Call logs and recordings so nothing is he-said-she-said
Running daily at Athena Towing, the owner's own tow company in Athens, Georgia.
Questions
Will the AI replace my dispatcher?
Does it make up prices?
What phone system does it need?
Is this the same as TowPilot or similar products?
Other services
Motor-Club Billing Automation
GEICO, Swoop, and other portals invoiced automatically — with the deadhead miles you're owed.
Payroll & Driver Commissions
Every driver's commission calculated from your jobs each week, with your rules, ready to approve.
Crew & Team Management
Roster, call routing to drivers' phones, alerts, and the watchdogs that catch a missed call.
Towbook & Reporting Integrations
Your dispatch software, bank, and ads wired together — KPIs, $/mile, and paid tows back to Google Ads.