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Crew & team management

Your whole crew on the same page

Calls routed to the right drivers' phones, a roster that stays current on its own, and alerts that catch the call nobody answered — before it costs you the job.

Small towing companies run on phones and memory. That works until a driver's phone is on silent, a call rings out, or a new hire never got added to the rotation. The problems are invisible until a customer calls someone else.

At Athena Towing, the main line rings the crew's phones together, the driver roster syncs itself from the dispatch software every day, and watchdogs flag the handsets that keep missing calls. The owner hears about a problem from the system, not from a lost customer.

Ring the whole crew

Calls reach every available driver at once instead of one phone at a time.

A roster that stays current

Drivers sync from your dispatch software daily — no one gets left off.

Missed-call watchdogs

Handsets that keep missing calls get flagged so you can fix them.

Daily digests

A short summary of what came in, what was missed, and what needs you.

What's included

  • Crew call routing to drivers' phones
  • Driver roster synced from your dispatch software
  • Job and missed-call alerts
  • Watchdogs for phones that keep missing calls
  • Daily digests for the owner
  • Job history for coaching and reviews

Running daily at Athena Towing, the owner's own tow company in Athens, Georgia.

Straight answers

Questions

Do drivers need a new app?
Usually not. Calls and alerts reach the phones they already carry. Anything new is kept to what the job actually needs.

What's costing you the most right now?

Missed calls, unpaid motor-club miles, or payroll that eats your Monday. An ops assessment shows you what to fix first and what it's worth.

Services Book assessment